Return & Exchange Policy
Last updated: 1/10/2025
Thank you for shopping with Bag Filler Pro. We want you to be completely satisfied with your purchase. Please review our Return & Exchange Policy below.
1. Return Eligibility
We accept returns under the following conditions:
● Items must be returned within 30 days of the delivery date
● Items must be unused, unworn, and in original packaging
● Items must be in resalable condition
● Proof of purchase is required
Items that do not meet these conditions may not be eligible for a refund or exchange.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
● Used or damaged items not caused by our error
● Items returned without original packaging
● Clearance or final sale items (if applicable)
● Custom, special-order, or made-to-order items
● Gift cards
3. Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
● Your order number
● A description of the issue
● Clear photos or videos of the item and packaging
Once reviewed, we will offer a replacement, exchange, or refund at no additional cost.
4. Exchanges
We accept exchanges for eligible items within 30 days of delivery.
● Exchanges are subject to product availability
● Customers are responsible for return shipping costs unless the item is defective or incorrect
● If the requested exchange item is unavailable, a refund will be issued
5. Refunds
Once your return is received and inspected:
● You will be notified of approval or rejection
● Approved refunds will be issued to the original payment method
● Refund processing may take 5–10 business days, depending on your payment provider
Original shipping charges are non-refundable, unless the return is due to our error.
6. Return Shipping
● Customers are responsible for return shipping costs unless the return is due to a defect or shipping error
● We recommend using a trackable shipping service
● We are not responsible for lost or damaged return shipments
Return shipping instructions will be provided after your return request is approved.
7. How to Start a Return
To initiate a return or exchange, please contact us at:
Email:
Include your order number and reason for return. Do not send items back without authorization, as they may not be accepted.
8. Late or Missing Refunds
If you haven’t received a refund:
● Check your bank or credit card account
● Contact your payment provider
● If the issue persists, contact us at the email above
9. Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting to the Site.
10. Contact Information
If you have any questions regarding returns or exchanges, please contact us:
Bag Filler Pro
Email:
Phone: 844-fill-bag
Address: 2594 Windy Hill Rd, Kyle, TX 78640